000 00609cam a22002057a 4500
001 006249
003 armpuni
005 20160923160144.0
008 160923s2005####xx#a##########000#0#und#d
020 _a13: 9781932828047
040 _aarmpuni
_carmpuni
041 _aes
080 _a658.51/.52
100 1 _aMadison, Dan
245 1 0 _aProcess mapping, process improvement, and process management :
_ba practical guide for enhancing work and information flow /
_cDan Madison
260 _aChico :
_bPaton Professional,
_cc2005
300 _a313 p.;, 23 cm.
942 _cLB
_2cdu
945 _aJPA
_d2009-09-29
999 _c6248
_d7423